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Valley Packing Co.
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IT health dashboard
Your managed environment at a glance — tickets, security, backups, and uptime.
Account
Valley Packing Co.
Morrison & Associates LLP
Tri-County 3PL
Period
Last 30 days
Last 90 days
Last 180 days
Site
All sites
Category
All categories
Priority
All priorities
Uptime · 30d
99.97
%
Above 99.9% target
Open tickets
—
—
Avg first response
—
min
Target ≤ 15 min
Backup success
100
%
312 / 312 jobs · 30d
Security score
92
/ 100
+4 vs last month
Support tickets
Opened vs. resolved by month
Tickets by category
Share of volume in the selected period
Patch compliance
Devices up to date, by type · account-wide
First response time
Average minutes to first human reply (target 15)
Recent support tickets